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Federal Electronic Fund Transfer Act Disclosures
IMPORTANT INFORMATION for our customers who have authorized electronic fund transfers:
The Federal Electronic Fund Transfer Act and regulations adopted thereunder provide that we disclose pertinent information to you about electronic fund transfers to or from your account. By electronic fund transfers, we mean transactions initiated by you through the use of your debit card in an automated teller machine, preauthorized deposits to and if applicable, transfers from your account with us.
I. AUTOMATED TELLER MACHINES, CHECK CARDS AND POINT-OF-SALE TRANSFERS
For information on this service please refer to ATM/Visa Check Card Disclosure.
II. DOCUMENTATION OF TRANSFERS
- If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the phone number listed below to find out whether or not the deposit has been made.
- You will get a monthly account statement.
- If you have a passbook account where the only possible electronic fund transfers are preauthorized credits, you may bring your passbook to us and we will record any electronic deposits that were made to your account since the last time you brought in your passbook.
III. RIGHT TO STOP-PAYMENT
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here's how:
Call us at the phone number given below, or write us at the address given below, in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. We will charge you $10.00 for each stop payment order you give.
IV. ELECTRONIC FUND TRANSFERS (EFT) BY NON-RECURRING PREAUTHORIZED TRANSFERS
TYPES OF NON-RECURRING PREAUTHORIZED TRANSFERS:
- You purchase goods or pay for services with a check at the point of sale and authorize the merchant or service provider to convert your check into an EFT by capturing the routing, account and serial numbers to initiate the transfer by an electronic check conversion.
- You purchase goods or pay for services by mailing a check to the merchant, a lockbox or other payee that is later converted to an EFT by electronic check conversion.
- You make a payment through a bill-payment service available to you via a computer or other electronic means that initiates an ACH debit entry to your account using MlCR information you have provided, without producing a paper draft, is an EFT by electronic check conversion.
- You are asked to authorize at the time you offer a check to a merchant or service provider to electronically collect a charge in the event the check is returned for insufficient funds. Paying such a fee electronically is an electronic fund transfer.
A consumer authorizes a one-time electronic fund transfer (in providing a check or the information from a check to a merchant or other payee for the MlCR encoding), where the consumer receives notice that the transaction will be processed as an EFT and completes the transaction.
Examples of notice include, but are not limited to, written statements and the posting of a sign.
V. NOTICE OF TRANSFERS VARYING IN AMOUNT
If the preauthorized regular transfers from your account may vary in amount, the person you are going to pay should tell you, 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.
VI. CONFIDENTIALITY - ACCOUNT INFORMATION DISCLOSURE
We will disclose information to third parties about your account or the transfers you make:
- Where it is necessary to complete transfers, or
- In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or
- In order to comply with government agency or court orders, or
- If you give us your written permission.
VII. LIABILITY FOR FAILURE TO MAKE TRANSFERS
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer,
- If the transfer would go over the credit limit of your overdraft line, if any,
- If your account is frozen because of a court order or some similar reason,
- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken,
- There may be other exceptions stated in our agreement with you.
VIII. ERROR RESOLUTION PROCEDURES
In Case of Errors or Questions About Your Electronic Transfers:
Telephone us or write us at the phone number or address given below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.
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Tell us your name and account number (if any).
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Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
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Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point of sale transaction or a foreign initiated transfer) to investigate your complaint or question. If we decide to do this, we will recredit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or questions in writing, and we do not receive it within 10 business days, we may not recredit your account. If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation and debit your account for any funds provisionally credited to you. Upon debiting we will provide oral or written notice to you of the date and amount of the debiting. Furthermore, we will honor (without charge) checks, drafts, or similar paper instruments payable to third parties, and preauthorized transfers from your account for 5 business days after transmittal of notice to the extent that those items would have been honored if the provisionally recredited funds had not been debited.
You may ask for copies of the documents that we used in our investigation.
CUSTOMER LIABILITY
If your statement shows unauthorized transfers from your account, tell us at once. If you do not tell us within 60 days after we sent you the FIRST statement upon which the problem appeared, you may not get back any money you lost after the 60 days, if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason, (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
MAILING ADDRESS, TELEPHONE NUMBER AND BUSINESS DAY DISCLOSURE
- Our mailing address is P.O. Box 36, Cissna Park, IL 60924
- Our phone number is (815) 457-21 11. Drive-up (815) 457-2953.
- Our business days are: Main Bank: Monday - Wednesday - 8:30-3:OO; Thursday & Saturday 8:30-12:OO Noon; Friday - 8:30-5:OO. Drive-up: Monday - Thursday - 8:OO-5:OO; Friday - 8:OO-6:OO; Saturday - 8:00 to 12:OO Noon. Holidays are not included.
YOUR ABILITY TO WITHDRAW FUNDS
Our policy is to make funds from your deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. At this time, you can withdraw the funds in cash and we will use the funds to pay checks you have written. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 250 p.m. on Monday, Tuesday, Wednesday or Friday and 11 :30 a.m. on Thursday on a business day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit after these times or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
LONGER DELAYS MAY APPLY
In some cases, we will not make all the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the FIFTH business day after the day of your deposit. The first $100 of your deposits, however, may be available on the first business day.
If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
- We believe a check you deposit will not be paid.
- You deposit checks totaling more than $5,000 on any one day.
- You redeposit a check that has been returned unpaid.
- You have overdrawn your account repeatedly in the last six months.
- There is an emergency, such as failure of computer or communications equipment.
We will notify;ou if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available.
They will generally be available no later than the ELEVENTH business day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new customer, the following special rules will apply during the first 30 days your account is open.
Funds from electronic deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the FIFTH business day after the day of your deposit.
